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The primary responsibilities of the Compliance division are to receive, investigate and resolve complaints alleging unlawfully discriminatory employment and housing practices filed against respondents in South Carolina on the basis of race, color, sex, age, religion, national origin, disability and familial status (housing). The
Compliance Programs division is comprised of six units: Intake &
Referral, Private Sector Investigations, Public Sector Investigations,
Age/Disability, Fair Housing Investigations, and Compliance. The Intake and Referral unit serves as the initial contact point for all complaints of discrimination received by the Commission. Its primary responsibilities are to conduct interviews, gather essential information and documents, maintain complete records and files of complaint activity for tracking and reporting purposes, provide appropriate notices of complaints filed, perfect complaints and prepare them for investigation, file complaints with appropriate federal agencies, effect service of complaints, make appropriate referrals and provide other technical assistance to the public.
The Private Sector Investigations unit processes employment discrimination complaints filed against private, non-governmental, employers in South Carolina.
The Public Sector Investigations unit processes employment discrimination complaints filed against South Carolina State government agencies and their local subdivisions, city and county government agencies and regional government agencies.
The Age/Disability unit processes
age and disability employment discrimination complaints in both the
public and private sectors. The Fair Housing Investigations
unit processes fair housing discrimination complaints in both the
public and private sectors. The Mediation/ADR effort is a voluntary process designed to facilitate case closure by bringing the parties in dispute together and reaching a mutually acceptable solution. An impartial party facilitates negotiations. It precludes the investigation process and usually results in both Respondent and Complainant coming away with a "win-win" solution to the problem. |
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