South Carolina Department of Social Services  
P O Box 1520 • Columbia, SC 29202-1520  

Privacy Policies and Disclaimers:

bullet Family Privacy Protection Notice
bullet SC DSS Web Site Disclaimer
bullet Privacy Statement for SC Access Network

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Family Privacy Protection Notice

Personal information collected by DSS in connection with the services it provides generally is protected from release to the public by state and federal laws. DSS limits the personal information collected to that information required to carry out the agency’s legal responsibilities. The Family Privacy Protection Act of 2002, SC Code Sections 30-2-10 through 30-2-50, requires that you be informed that, when authorized by law, personal information you provide may be subject to public scrutiny or release.

Notice to Persons Requesting or Receiving Records Under the Freedom of Information Act Commercial Solicitation Prohibited

The Family Privacy Protection Act of 2002 says that persons or private entities cannot use any personal information obtained from DSS for commercial solicitation purposes. A person knowingly violating this prohibition is guilty of a misdemeanor and subject to the penalties specified in S.C. Code of Laws Sec. 30-2-50 (D).

If you have any questions about this privacy policy, please contact:

State Privacy Officer
SC Department of Social Services
PO Box 1520, Suite 621
Columbia, SC 29202
Tel: (803) 898-7595 [local area]
1-866-450-6825 [outside the local area and TTY]

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SC DSS Web Site Disclaimer

Information presented on the South Carolina Department of Social Services Web (SCDSS) sites is collected, organized, and provided for the convenience of the user. While the SCDSS attempts to keep such information accurate and up-to-date, it cannot warrant the authenticity or reliability of such information. Under no circumstances will the State, or South Carolina Department of Social Services be liable for any actions taken, or omissions made, from reliance on any information contained on, or linked to, SCDSS Web sites from any source nor shall the State, or SCDSS be liable for any other consequences from any such reliance.

Users are responsible to determine for themselves which web pages are part of the official State website and which are merely convenient links. Any question should be directed to the appropriate State personnel as listed under "Contacts" on the home page.

Information available through this service that was not generated by the South Carolina Department of Social Services is not warranted by DSS to be accurate, authoritative or factual. The availability of networked information via this service does not constitute DSS endorsement of the content of that information. If you feel that information you have obtained via this service is inaccurate or offensive, we suggest you contact the original producer or distributor of that information.

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Privacy Statement for South Carolina Access Network


In general, South Carolina Access Network (SCAN) policies governing the collection and dissemination of personally identifiable information follow the same rules that would apply to an in-person visit to a government office, and are governed by the same state and federal laws that cover such visits.


The purpose of the statement is to inform users of this site with regard to the collection and use of personally identifiable information. Nothing herein should be construed to, nor does it, create any new or different rights than those available under existing State and federal laws.

Definition of Personally Identifiable Information

For the purposes of this statement, "personally identifiable information" means any information relating to an identified or identifiable individual who is the subject of the information. This includes information such as names, addresses, social security numbers and credit card numbers.

Personally Identifiable Information Not Routinely Collected

Users are not required to provide personal information simply to visit SCAN Web sites or to download information. Government agencies may request personally identifiable information in order to provide requested specialized services, but such information is handled as it would be on an in-person visit to a government office.

Personally Identifiable Information that May Be Subject to Public Disclosure

In the state of South Carolina, laws exist to ensure that government is open and that the public has a right to access appropriate records and information possessed by a government agency. At the same time, there are exceptions to the public's right to access certain records in order to preserve the privacy of individuals. Such exemptions are authorized by both State and federal laws. Information collected by SCAN, like information collected during an in-person visit to a government office, may be subject to inspection and copying by the public, unless such an exemption in law exists. In the event that there is a conflict between this Privacy Statement and a State or federal law governing the disclosure of public records, the applicable State or federal law shall control.

Use, Collection and Retention of Personally Identifiable Information

The IP (Internet Protocol) addresses of computers used to visit SCAN Web sites are noted as part of the statistical analysis used to better design government services and improve access to them. However, SCAN does not attempt to gain personally identifiable information on individual users or to associate individual users with IP addresses.

SCAN collects, retains, and uses personal information about constituents only when they choose to subscribe to a SCAN service. SCAN collects, retains, and uses personal information only where it is lawful and is essential to administer and to provide products, services and other opportunities requested by a constituent.

Use of Cookies

Some SCAN applications create "cookies" to hold user information. These "cookies" are then sent to, and stored on, the user's computer. Any SCAN application or Web page that uses "cookies" will identify itself as such. This information is handled in the same way as other personally identifiable information obtained by SCAN. No user information will be gathered through the use of "cookies" except that which is required to run the specific application(s) being accessed by the user.

Use of Constituent E-mail Addresses

E-mail addresses obtained as a result of requests to SCAN Web sites will not be sold or given to any organization outside of SCAN agencies for marketing purposes. The information collected is subject to the access and confidentiality provisions of the State's Freedom of Information Act and other applicable sections of the South Carolina Code of Laws and/or federal law. E-mail or other information requests sent to SCAN Web sites may be maintained in order to: respond to the request, forward that request to the appropriate agency, communicate updates to the State page that may be of interest to citizens, or provide the State Web designer with valuable customer feedback to assist in improving the site. Individuals will be provided with the option to subscribe/unsubscribe to communications regarding new service updates at any time.

Data Security and Quality

SCAN is committed to data security and the data quality of personally identifiable information that is either available from, or collected by, governmental Web sites, and has taken precautions to protect personally identifiable information from loss, misuse or alteration. Any third parties responsible for this information are committed to the same principles, and also are required by contract to follow the same policies and guidelines as the State of South Carolina in protecting this information. Unless otherwise prohibited by state or federal law, rule or regulation, individuals will be given the ability to access and correct personally identifiable information maintained by SCAN that may be in error.

Non-SCAN Web Sites

Various Web sites will be linked through SCAN. This includes Web sites of other governmental agencies, as well as Web sites of private entities. Many of these sites may not be subject to the South Carolina Code of Laws, or may operate under different privacy standards. Visitors to those Web sites are advised to check the privacy statements of those sites and be cautious about providing personally identifiable information without a clear understanding of how the information will be used.

Limiting Access to Personally Identifiable Information

SCAN has taken steps to limit access to personally identifiable information to SCAN support staff who require access in order to perform their assigned duties. SCAN has notified and instructed its staff of their responsibilities concerning the protection of personally identifiable information.

Contact Us

To offer comments about SCAN or about information presented in this Privacy Policy, you may contact SCAN:

SCAN Project Manager
South Carolina Network Manager
Office of Information Resources
4430 Broad River Road
Columbia, South Carolina 29210

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