Case Management Services


Program Description

The purpose of the Case Management Services Program is to provide goal-oriented and individualized supports focusing on improved self-sufficiency through assessment, planning, linkage, advocacy, coordination and monitoring activities and supportive counseling and crisis intervention when necessary.

Case management services are available 8:30 a.m. to 5:00 p.m. Monday through Friday.  Other times are available on an as-needed basis.  Case Managers are based at both our Greer and Simpsonville Clinic locations.  After-hours emergencies are managed by the designated on-call staff and can be reached by calling Crisis Line.

There are no specific diagnostic criteria requirements for admission into the Case Management Services Program.  However, the majority of those who can benefit from this level of care will have a major psychiatric illness with functional deficits. Persons may enter the Case Management Services Program as the result of needs identified in the Initial Clinical Assessment; On the recommendation of another Behavioral Health Organization that has completed an Initial Clinical assessment; By recommendation of their therapist or physician;  As a result of a re-assessment or other change in status; As identified by the Center’s authorized Hospital Liaison; Or by request of the person served or his or her  family member.

Philosophy of the Program  

The philosophy of the Case Management Program is to provide the appropriate level of services necessary to enhance community tenure and to empower the consumer in accessing and utilizing available community resources.  The Case Management Service Program seeks to achieve maximum levels of functional potential and increased social connectedness based on the choices of the persons served. Case Management Services are carried out in partnership with the persons served and are highly individualized.

Goals of the Program 

  • Support and develop communitytenure.
  • Assist persons served in findingdecent and affordable housing.
  • Encourage and supportemployment. 
  • Provide linkages to primary health care and other community services as needed.  
  • Enhance quality of life through skills training related to problem solving, seeking out healthy recreational activities, and in development of meaningful relationships with family and friends.

Available Services

  • Crisis Management
  • Assessment -- Mental Health Professional
  • Treatment Plan Formulation
  • Psychiatric Medical Assessment
  • Medication Monitoring
  • Psychiatric Nursing Assessment
  • Targeted Case Management
  • Restorative Independent Living Skills
  • Restorative Psychosocial Therapy
  • Mental Illness Management 

Special Populations

For individuals who are Deaf or Hard of Hearing, services may be provided in cooperation with the Division of Services for the Death and Hard of Hearing.

Persons with a co-occurring substance abuse disorders may be served in cooperation with the local Drug and Alcohol Abuse Commission.

All service locations are Handicap Accessible.

Interpreter services are available for non-English speaking persons.

Facilities and Resources

Case Management Services will be provided by a variety of Professional and Para-professional staff to include, Physicians, Nurses, Mental Health Professionals, Clinical Counselors and Therapeutic Assistants.   Caseload sizes will vary, from very small (10 to 12 consumers per staff member) to average, (50 to 60 consumers per staff member), depending on the needs and preferences of the persons served.

Staff members working in the Case Management Program will be able to demonstrate knowledge of health care, social services, employment, housing, recreational opportunities and other services and systems available in the community.  Services are provided in locations that meet the needs of the persons served.

Staff members working in the Case Management Program are certified in Basic First Aid and Adult CPR.