Privacy Practices/Client Advocacy


Services offered through the center are private and confidential. Staff adhere to a strict ethical code and are required to comply with state and federal (HIPPA) regulations regarding the disclosure of client information.

Client Rights

  1. You have a right to be informed of your rights in a form of communication you understand.
  1. You have a right to be informed regarding methods of resolving possible violations of your rights.
  1. You may seek advice and assistance from Consumer Advocacy Services.
  1. You may contact an attorney of your choice.
  1. You are entitled to a safe and humane environment.
  1. You have a right to as much freedom of movement as possible. This right may be limited only when it is necessary for the protection of yourself, others, and the community.
  1. You have the right to refuse therapy unless required by law.
  1. You have a right to recognized psychiatric treatment. This right includes receiving information regarding risks, side effects and anticipated benefits of all medication and treatment.
  1. You have the right to refuse participation in any research project and to refuse non-standard psychiatric treatment.
  1. You have a right to participate in the formulation of your treatment plan and to know the names of the staff members responsible for your care.
  1. You have a right to know the cost of your treatment and to know the source of any assistance available in meeting these expenses.
  1. You have a right to have all information concerning your treatment kept confidential except when federal and state laws permit disclosure.
  1. You may report any suspected abuse, neglect or exploitation of a consumer without fear of reprisal.
  1. In exercising your rights, you may not infringe on the rights of others. You also have certain basic responsibilities and you have a right to know what is expected of you.

  2. You will not be denied services based on your race, disability, religion, gender, sexual orientation, national origin, or inability to pay.

If you are a minor, 17 years of age or younger, an authorized person may exercise these rights on your behalf.

Client Responsibilities

  • Ask questions when you do not understand what is happening to you.
  • Let a member of the staff know when you have a problem or feel sick.
  • Take part in planning your own therapy and treatment program.
  • Provide information concerning your medical history.
  • Attend scheduled activities and keep appointments.
  • Show respect for the property and rights of others.
  • Keep yourself clean and neatly dressed (as you are physically able.)
  • Obey the laws which apply to all citizens.
  • Become familiar with and observe the rules and policies of the center.
  • Accept responsibility for your actions.
  • Cooperate in the goal of achieving self-sufficiency in the management of your everyday living.

If you feel your rights or your family's rights are being violated, you should talk to your assigned center staff member or that staff member’s supervisor. If you are unable to resolve the matter, you may register a complaint with the Center Advocate at 803-996-1500

You may also contact the Client Advocacy Program at the Department of Mental Health by mail or telephone.

SC Department of Mental Health
Consumer Advocacy Program
PO Box 485
Columbia, SC 29202
(803) 898-8569