SOUTH CAROLINA DEPARTMENT OF MENTAL HEALTH
Columbia, South Carolina

OFFICE OF THE DIRECTOR OF MENTAL HEALTH   DIRECTIVE NO. 832-02

                              (5-100)

TO:              Inpatient Facilities

SUBJECT:  Consumer Rights Committees

I.  POLICY:

The South Carolina Department of Mental Health recognizes that consumers have a unique contribution to make to the improvement of quality mental health services.  Their contribution is valued and sought.  Consumers should be included in meaningful numbers in various activities including providing input in the planning and delivery of services in their treatment environment.

II. PURPOSE:

Every inpatient facility will establish a Consumer Rights Committee.  These committees will provide a forum for consumers to provide input concerning services and treatment environment.  It is the responsibility of the Local Client Advocate to facilitate and provide oversight of facility committees.  It is the responsibility of the SCDMH Client Advocacy Office in the Division of Health Care Reform to provide general oversight to all facility committees.

III. PROCEDURES:

A.    Every inpatient facility will develop and implement a written policy that includes the following features.

1.  Committees will meet at least monthly and held in areas that permit and encourage nonmember consumers to attend.

2.  Minutes of meetings will be taken and distributed to all Committee Members, the Facility Director, the SCDMH Client Advocacy Office and treatment units.  The minutes will reflect the attendance, the topics of discussion, actions deadlines and the responsibility for action (see attached example).

3.  Committees will advise the Facility Director and appropriate staff of concerns expressed by a majority or consensus of the Committee Members.  The Facility Director will take responsibility for ensuring corrective action.

4.  Membership will consist of consumer representatives, staff members from different disciplines and facility administration.

B.  The SCDMH Client Advocacy Office will receive copies of the minutes of all facility committees and prepare a quarterly report to the State Director of Mental Health.

This policy rescinds and supersedes SCDMH Directive number 611-83 entitled "Facility Human Relations Councils" and SCDMH Directive number 600-83 entitled "SCDMH Human Relations Council."

 

 

September 5, 2002